Carwama Terms and Conditions

1. Introduction and Acceptance

1.1 These Terms and Conditions ("Terms") govern access to and use of the Carwama platform, comprising the trader-facing marketplace at [dev.carwama.com / production domain] and the operations portal at ops.carwama.com (together, the "Platform").

1.2 By creating an account, completing onboarding, or otherwise using the Platform, you ("Trader", "you") confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Platform.

1.3 Carwama is a business-to-business (B2B) platform. The Platform is intended for use by motor traders and businesses acting in the course of a trade, business, craft or profession, not by consumers acting for purposes outside their trade. [CONFIRM: if any consumer-facing sale flow exists, additional consumer protection clauses and a right of withdrawal under the Consumer Contracts Regulations 2013 will be required — flag to legal.]

2. Definitions

"Account" means a Trader's registered account on the Platform.

"Listing" means any vehicle or item advertised for sale by a Trader on the Platform.

"Transaction" means any agreement to buy or sell a vehicle negotiated or facilitated via the Platform.

"Content" means any text, images, data or other material uploaded to the Platform.

"Fees" means the fees payable to Carwama as set out in clause 6.

3. Eligibility and Registration

3.1 To register as a Trader you must: be a registered business (sole trader, partnership, or limited company); provide accurate company details, including Companies House registration number (where applicable) and VAT number (where registered); and complete any identity or business verification checks Carwama or its payment processor requires, including Know-Your-Customer (KYC) and Know-Your-Business (KYB) checks.

3.2 Carwama may refuse, suspend or delay registration where verification checks are incomplete, fail, or raise fraud, sanctions, or anti-money-laundering (AML) concerns.

3.3 You are responsible for maintaining the confidentiality of your login credentials and for all activity under your Account.

4. The Platform and Services

4.1 Carwama provides a marketplace enabling Traders to list vehicles for sale, browse listings, and communicate with other Traders regarding potential purchases.

4.2 Carwama is an intermediary only. Save as expressly stated, Carwama is not a party to any Transaction between Traders, does not take title to any vehicle, and does not act as agent for either party to a Transaction.

4.3 Carwama does not warrant the condition, roadworthiness, provenance, mileage accuracy, title, or legal compliance of any vehicle listed by a Trader. Traders are solely responsible for the accuracy of their Listings and for complying with all applicable law when selling vehicles, including the Consumer Rights Act 2015 (where the ultimate buyer is a consumer), the Consumer Protection from Unfair Trading Regulations 2008, the Sale of Goods Act 1979 (as applicable), and vehicle-specific obligations such as MOT, V5C registration document transfer, and mileage/history disclosure.

5. Trader Obligations

You agree that you will:

provide complete, accurate and up-to-date Listing information, including accurate vehicle description, mileage, condition, and any known defects;

hold all licences, registrations and authorisations required to trade in motor vehicles;

only list vehicles you are legally entitled to sell;

respond to enquiries and complete agreed Transactions in good faith and in a timely manner;

not use the Platform for any unlawful, fraudulent, or misleading purpose;

comply with all applicable data protection, consumer protection, and anti-money-laundering laws relevant to your use of the Platform.

6. Fees and Payments

6.1 Carwama may charge Traders fees for use of the Platform, as notified at the time of registration or in a separate fee schedule ("Fees"). [INSERT FEE STRUCTURE — subscription / per-listing / commission on sale.]

6.2 Payments are processed via Stripe, Inc. and its affiliates ("Stripe") using Stripe Connect. By using paid features of the Platform you also agree to the Stripe Connected Account Agreement and Stripe's Services Agreement. Stripe acts as an independent controller of payment data it processes; Carwama is not responsible for Stripe's acts or omissions.

6.3 All Fees are exclusive of VAT unless stated otherwise. Fees are non-refundable except as required by law or expressly stated.

6.4 Carwama reserves the right to suspend Accounts with overdue Fees or failed payments.

7. Listings and Content

7.1 You retain ownership of Content you submit. By submitting Content, you grant Carwama a worldwide, royalty-free, non-exclusive licence to host, display, reproduce and distribute that Content for the purpose of operating and promoting the Platform.

7.2 You warrant that your Content does not infringe any third party's intellectual property, privacy, or other rights, and is not false, misleading, defamatory or unlawful.

7.3 Carwama may remove or suspend any Listing or Content, at its discretion, that it reasonably believes breaches these Terms or applicable law.

8. Enquiries and Transactions Between Traders

8.1 Where a Trader submits an enquiry regarding another Trader's Listing, Carwama facilitates the introduction only. Any resulting negotiation, contract of sale, delivery, payment and transfer of title is a matter solely between the Traders concerned.

8.2 Carwama accepts no liability for the performance, non-performance, or quality of any Transaction between Traders, including any dispute regarding vehicle condition, price, or delivery.

9. Prohibited Uses

You must not: list stolen, counterfeit, or unlawfully obtained vehicles; misrepresent mileage, condition, or history ("clocking" or similar); use the Platform to circumvent Fees; scrape or extract data from the Platform other than via any API we provide; upload malicious code; or impersonate another person or entity.

10. Intellectual Property

All intellectual property in the Platform, including software, design, trademarks (including the Carwama name and logo) and underlying technology, belongs to Autonet Limited or its licensors. Nothing in these Terms transfers any such rights to you.

11. Data Protection

Carwama processes personal data in accordance with our Privacy Policy, available at [INSERT PRIVACY POLICY URL], which forms part of these Terms. Where a Trader processes personal data of individuals (e.g. their own customers) via the Platform, that Trader acts as an independent data controller for that data and is responsible for its own compliance with UK GDPR and the Data Protection Act 2018.

12. Confidentiality

Each party will keep confidential any non-public information disclosed by the other in connection with the Platform and will only use it for the purposes of these Terms.

13. Warranties and Disclaimers

13.1 The Platform is provided "as is" and "as available". To the maximum extent permitted by law, Carwama excludes all implied warranties, including as to fitness for purpose, merchantability, and non-infringement.

13.2 Carwama does not guarantee uninterrupted or error-free operation of the Platform.

14. Limitation of Liability

14.1 Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

14.2 Subject to clause 14.1, Carwama's total aggregate liability arising out of or in connection with these Terms, whether in contract, tort, or otherwise, shall not exceed the greater of £1,000 or the total Fees paid by the Trader in the twelve (12) months preceding the claim. [FIGURE TO BE SET BY LEGAL/FINANCE.]

14.3 Carwama shall not be liable for any indirect, special, or consequential loss, or for loss of profit, revenue, business, or goodwill.

15. Indemnity

You agree to indemnify and hold Carwama harmless against any claims, losses, damages, and expenses (including reasonable legal fees) arising from your breach of these Terms, your Listings, or any Transaction you enter into via the Platform.

16. Suspension and Termination

16.1 Carwama may suspend or terminate an Account immediately, without notice, where it reasonably believes a Trader has breached these Terms, poses a fraud or compliance risk, or where required by law.

16.2 Either party may terminate for convenience on [INSERT NOTICE PERIOD, e.g. 30 days'] written notice.

16.3 Clauses which by their nature should survive termination (including Fees due, confidentiality, IP, liability, and governing law) will survive.

17. Force Majeure

Carwama shall not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control.

18. Changes to These Terms

Carwama may update these Terms from time to time. Material changes will be notified to Traders via the Platform or by email at least [INSERT PERIOD, e.g. 14 days] before taking effect. Continued use after the effective date constitutes acceptance.

19. Governing Law and Disputes

19.1 These Terms are governed by the laws of England and Wales.

19.2 The parties will first attempt to resolve any dispute through good-faith negotiation. If unresolved within [INSERT PERIOD], the dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales. [CONFIRM whether arbitration/mediation is preferred over litigation.]

20. General

Entire agreement: these Terms (with the Privacy Policy and any fee schedule) constitute the entire agreement between the parties.

Severability: if any provision is found unenforceable, the remainder continues in effect.

Assignment: Carwama may assign these Terms in connection with a merger, acquisition, or sale of assets. Traders may not assign without Carwama's consent.

No partnership: nothing in these Terms creates a partnership, joint venture, or agency relationship between Carwama and any Trader.

21. Contact

Autonet Limited (t/a Carwama)

5 Green Street, Bradford, BD1 5HG, United Kingdom

Email: [INSERT SUPPORT EMAIL — none currently set in Stripe profile]

Phone: +44 7733 282828 [CONFIRM this is an appropriate public support number, or set a dedicated support line]